This temporary Customer Handling Supervisor (KAM) position is a solid opportunity if you enjoy client-facing and multitasking roles. The position is open to any graduate with at least two years of relevant experience. Though salary details aren’t specified, such roles usually come with competitive compensation and industry-standard benefits. If you’re comfortable with MS Office and have experience in managing operations, this could be your next step up.

Key Responsibilities

As a Customer Handling Supervisor, your main duty is to serve as the primary contact for all customers. You will address their queries, resolve issues, and provide a professional, prompt response. Your work will include maintaining necessary documentation such as E-way bills and NOCs, ensuring all data is up to date. You’ll collaborate with operations teams to coordinate shipments efficiently and handle cases of damage or short delivery. Solid MS Office and communication skills are critical to succeed in this role.

Advantages of the Role

This role provides genuine exposure to core aspects of logistics and customer management. You will develop firsthand experience resolving real-world business challenges. The position strengthens your organisational, technical, and interpersonal skills and prepares you for higher roles in administration or operations. Working directly with customers and cross-functional teams builds a strong professional network and resilience.

Potential Downsides

Being temporary, the position may lack long-term job security. Workflow can be unpredictable, especially when handling shipment issues or documentation bottlenecks. High expectations in client coordination require you to multitask rigorously, and sometimes the workload can spike unexpectedly. Adaptability and good stress management are essential here.

Verdict: Should You Apply?

If you are detail-oriented, well-organised, and have a proactive approach, this Customer Handling Supervisor role is highly recommended. While the temporary nature is a consideration, the experience you gain working directly with clients and logistics operations adds immense value to your CV. Strong performers often pave the way for more stable, longer-term job opportunities within similar sectors. This is a practical bridge to more substantial roles and advancement in administrative fields.