The Sr. Executive – Workforce Management & Reporting role offers a chance to be a vital link for analytics and planning. The position is a full-time opportunity requiring you to handle reporting, schedule adherence, and capacity planning. While the pay range isn’t specified, the role offers clear career growth and requires a minimum of 2 years’ experience, a graduation degree, and flexible shift availability. This is a work-from-office position, especially suited for those skilled with advanced Excel and workforce management tools.

Core Responsibilities of the Role

Daily duties revolve around preparing and maintaining a range of internal and external reports, including volume and attendance data. You’ll need to build dashboards and forecasts using Excel, transforming raw numbers into actionable staffing plans. Close collaboration with the operations team is critical for addressing gaps, running audits, and supporting process enhancements. Familiarity with IEX, CMS, or similar workforce management tools is important for data gathering and effective scheduling inputs. Attention to detail is essential when managing multiple reporting streams.

Advantages of the Position

This job lets you strengthen your expertise in analytics and data-driven workforce planning. There’s a clear pathway to more senior roles in workforce management or analytics, opening doors within the organisation. You also gain the chance to work on high-impact projects that influence daily operational performance. Working alongside global analytics and operations teams fosters learning and professional expansion. If you value professional development, this position offers continuous challenges and rewarding growth.

Potential Downsides

The position requires flexibility for night shifts and is not remote, so work-life balance may need adjustment. The technical nature of reporting and frequent deadlines can be stressful for some candidates. The evolving nature of duties means adapting quickly to business changes.

Final Verdict

For professionals with a keen eye for data, this job stands out as a solid opportunity. Its focus on tangible business outcomes, skill development, and advancement potential makes it a strong pick. If you’re confident handling complex reporting and eager for a dynamic environment, this role could be an excellent career move.