The Team Leader – Front Office job is a full-time, dynamic position in a well-established hotel environment. Applicants can expect opportunities for professional growth as they manage key guest-facing operations and supervise a front office team. While the exact salary is not disclosed, full-time jobs in reputable hotels often offer competitive packages aligned to industry standards. Candidates need to submit their CV/resume online, making the application process straightforward and efficient.

Key Roles and Responsibilities

The Team Leader in the Front Office is responsible for ensuring guests have a seamless check-in and check-out experience.

Daily duties include supervising front desk executives, coordinating with housekeeping and guest services, and handling guest feedback.

Maintaining the smooth operation of the lobby and reception area is essential, especially during high occupancy periods.

The role requires keen attention to detail, organisational skills, and a positive attitude to motivate the team.

Additionally, the Team Leader manages operational reports and solves guest concerns efficiently, supporting management in overall service delivery.

Advantages of the Position

This role offers early leadership responsibility, ideal for those looking to grow in hospitality management.

Being involved in daily problem-solving and team leadership builds skills that are valuable across all sectors of hotel operations.

Points to Consider

Front Office roles often involve working irregular hours, including early mornings, late nights, and weekends.

Handling difficult guests or busy periods can be challenging, requiring strong stress management and communication skills.

Verdict

If you are seeking hands-on leadership experience and the opportunity to directly impact guest experiences in a hotel setting, the Team Leader – Front Office role is a smart move. Applicants who enjoy dynamic, guest-focused work and aspire to advance in hospitality will find this a fitting opportunity.